Legal/Policies

Privacy Policy

Last updated [December 12th, 2021]

This privacy policy informs you about the nature, scope and purpose of the processing of personal data (hereinafter referred to as "data") in the context of the provision of our IOS and Android application Seep its functions and content associated with it (hereinafter collectively referred to as "App").

General Information

What is personal data?

Personal Data is information by which you can be directly or indirectly identified ("Personal Data"). This generally includes information such as your name, address, email address and telephone number; however, it may also include other information such as your IP address, shopping habits, lifestyle habits or preferences such as interests.

What is processing?

"Processing" means any operation or set of operations which is performed upon personal data, whether or not by automatic means. The term is broad and covers virtually any handling of data.

What is the applicable data protection law?

As an India based Company, we are supplementing the current absence of a consistent data protection regime by adopting the principles set out in the EU's General Data Protection Regulation (“GDPR”).

Who is the responsible for processing personal data?

The responsible party within the meaning of the GDPR is:

VjDj Apps

Vijay Kumar Meena

3 Gaytri Colony B, Sanganer, Jaipur,

Rajasthan 302029, India

vjdjapps@gmail.com

www.vjdjapps.in

(hereinafter referred to as "we", "us" or "our")

The legal bases and your rights

What are the legal bases of processing personal data?

The legal bases for processing are listed below and at least one of these must apply whenever we process personal data:

  1. Consent: the individual has given clear consent to process personal data for a specific purpose.
  2. Contract: the processing is necessary for a contract or because you have asked us to take specific steps before entering into a contract.
  3. Legal obligation: the processing is necessary for us to comply with the law (not including contractual obligations).
  4. Vital interests: the processing is necessary to protect someone’s life.
  5. Public task: the processing is necessary for us to perform a task in the public interest or for official functions, and the task or function has a clear basis in law.
  6. Legitimate interests: the processing is necessary for our legitimate interests or the legitimate interests of a third party, unless there is a good reason to protect your personal data which overrides those legitimate interests.

What are your rights?

You have the following rights with respect to us processing your personal data:

Data processing in our App

Provision of the app and creation of log files

The legal basis for the processing of your personal data in the context of the provision of the app and the creation of log files is our legitimate interest. The temporary storage of your personal data by us is necessary to enable delivery of the App's functionality. For this purpose, your personal data must be stored for the duration of the session. Data that may be collected when using the App, i.e. IP address, IP location, Geolocation, type and version of the end device used, information on the mobile network used, time zone settings, operating system and platform. The storage of your personal data in log files is done to ensure the functionality of the App. In addition, we use your personal data to optimise the App and to ensure the security of our information technology systems. Your personal data is not processed in any other way.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the collection of your personal data for the provision of the App, this is given as soon as you close the App. In the case of storage of your personal data in log files, these are deleted after 30 days at the latest. If the data is stored beyond this period, your personal data will be anonymised so that it can no longer be assigned. The collection of your personal data for the provision of the App and the storage of your personal data in log files is absolutely necessary for the operation of the App. Consequently, there is no possibility for you to object.

Device information

We collect information from and about the device(s) you use to access our services, including:

Use of technically necessary cookies

The legal basis for the processing of your personal data in the context of the use of technically necessary cookies is our legitimate interest. The use of technically necessary cookies serves to simplify the use of our app for you. Some functions of our app cannot be offered without the use of cookies. Your personal data will not be processed in any other way.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected; this is particularly the case when you leave the app. Cookies are stored on your device in the case of permission and are transmitted from this to our app. Therefore, you have full control over the use of cookies. By changing the settings in your device, you can disable or restrict the transmission of cookies. You can delete cookies that have already been stored at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all functions of the website in full.

To learn more about cookies please visit All About Cookies and to learn more about the cookies we use please refer to our Cookie Policy.

Customer account registration

The legal basis for the processing of your personal data in the context of account registration is the performance of a contract. Your registration enables in particular the conclusion of contracts as well as the maintenance of our customer relationship. We collect data when you create or update your account, and this may depending on how you use our App. 

As a general principle, accounts are generated anonymously and without the need to provide any name or personal information with a mere reference to the above explained collection of log files.

In addition, you may also use your social media log in from Facebook to create an account. This is done exclusively with your express consent. Facebook Login is a service of Meta Platforms, Inc., doing business as Meta and formerly known as Facebook, Inc. 1 Hacker Way in Menlo Park, CA 94025. An additional registration or login is therefore not necessary. To log in or register, you will be redirected to the Facebook page where you can log in with your user data. This links your Facebook profile and our service. Through the link we automatically receive the following data from Facebook Inc: First and last name, E-mail address, Your Facebook app ID, and Facebook friends list who uses this app.

The processing of your personal data within the scope of registration is in this case based on your consent and necessary for the fulfilment of a contract or the implementation of pre-contractual measures as well as the successful maintenance of our relationship. Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case at the latest in the event of the termination of your customer account. You have the option to cancel your customer account registration at any time. In this case, your personal data will be deleted unless legal retention periods prevent deletion.

Transfers of personal data across Borders

Contacting us

The legal basis for the processing of your personal data transmitted in the course of you contacting us is our legitimate interest. If the contact aims at the conclusion of a contract, the performance of a contract is an additional legal basis for the processing of your personal data. The processing of your personal data in the event of a contact serves us solely to process your request.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. This is the case for the personal data sent in the course of contacting us when your request has been processed and legal retention periods do not prevent deletion. You have the option at any time to object to the processing of your personal data in the context of contacting us for the future. In this case, however, we will not be able to process your request any further. All personal data stored in the course of contacting you will be deleted in this case, unless legal retention periods prevent deletion.

Advertising

Advertisers and third parties also may collect information about your activity on app, on devices associated with you, and on third-party sites and applications using tracking technologies. Tracking data collected by these advertisers and third parties is used to decide which ads you see in our app. You can opt out on the Digital Advertising Alliance (DAA) website if you wish not to receive targeted advertising. You may also be able to choose to control targeted advertising on other websites and platforms that you visit. In addition, you may also choose to control targeted advertising you receive within applications by using the settings and controls on your devices.

When you send a data subject access request

The legal basis for the processing of your personal data in the context of handling your data subject access request is our legal obligation and the legal basis for the subsequent documentation of the data subject access request is both our legitimate interest and our legal obligation. The purpose of processing your personal data in the context of processing data when you send a data subject access request is to respond to your request. The subsequent documentation of the data subject access request serves to fulfil the legally required accountability.

Your personal data will be deleted as soon as they are no longer required to achieve the purpose for which they were collected. In the case of the processing of a data subject access request, this is three years after the end of the respective process. You have the possibility at any time to object to the processing of your personal data in the context of the processing of a data subject access request for the future. In this case, however, we will not be able to further process your request. The documentation of the legally compliant processing of the respective data subject access request is mandatory. Consequently, there is no possibility for you to object.

Legal defence and enforcement of our rights

The legal basis for the processing of your personal data in the context of legal defence and enforcement of our rights is our legitimate interest. The purpose of processing your personal data in the context of legal defence and enforcement of our rights is the defence against unjustified claims and the legal enforcement and assertion of claims and rights.

Your personal data will be deleted as soon as they are no longer necessary to achieve the purpose for which they were collected. The processing of your personal data in the context of legal defence and enforcement is mandatory for legal defence and enforcement of our rights. Consequently, there is no possibility for you to object.

How we process your information

We may process the data we collect for the following purposes and legal bases:

Legitimate interests we have as a business:

To comply with legal obligations:

With your consent (where required by law), we may use the information we collect for the following purposes:

We may process the data we collect about you in other ways that we will inform you about at the time of collection or for which we will seek your consent.

How we share the data we collect

We do not sell your personal data and will only share your data as described in this privacy policy.

We may share your personal information with service providers who perform services for us, providing data processing and other IT services, conducting research and analysis, and for targeted information and advice about products and services. We do not permit these service providers to use this data for their own purposes or to use it for any purpose other than to provide services on our behalf.

For strategic or other business reasons, we may decide to sell or transfer all or part of our business. As part of that sale or transfer, we may share data that we have collected and stored, including personal data, with anyone involved in the sale or transfer.

We may share data if it does not uniquely identify you. For example, we may share anonymous aggregate statistics about your use of our online services. Or we may combine data about you with that of other guests and share the data in ways that cannot be attributed to a specifically affected guest.

We may use or disclose personal information when necessary to comply with laws, regulations or legal requirements; to protect our online services and restaurant technology; to assert or defend legal claims; to protect the rights, interests, safety and security of our organisation, our employees or franchisees, or the public; or in connection with the investigation of fraud or other crimes or violations of our internal policies.

Miscellaneous

Receiving messages (push notification)

For individual areas, the app offers the option of being informed via push notification (push technology or Server Push describes a type of communication in which data is transmitted even though the receiving app is running in the background).

You can configure this function via the settings of your smartphone settings and activate/deactivate the notifications there. For the delivery of the messages, it is necessary to store a push token of your mobile end device.

Authorisations and Access

We may request access or permission to certain functions from your mobile device. The legal basis for data processing is our legitimate interest and the provision of contractual or pre-contractual measures.

You can deactivate push notifications at any time via Settings/Messages (iOS) or Settings/Notifications/ (Android).

Push notifications for advertising purposes will only be sent to you if you have given your prior consent. The legal basis for sending promotional push notifications is consent. Deactivation is also possible via Settings/Messages (iOS) or Settings/Apps/ (Android).

Integration of Services and Contents of Third Parties

We use within our online offer on the basis of our legitimate interests (Art. 6 para. 1 lit. f. GDPR), content or services offered by third-party providers in order to integrate their content and services.

This always requires that the third-party providers of this content are aware of your IP address, since the content or service could not send to your browser without the IP address. The IP address is thus required for the display of this content, and we endeavour to use providers that only use your IP address for the delivery of the content or services. However, Third-party providers may also use so-called pixel tags for statistical or marketing purposes. The pseudonymous information may also be stored in cookies on the user's device and may contain, among other things, technical information about the device and operating system, referring source, time of visit and other information about the use of our online offer, as well as be linked to such information from other sources.

Google Admob

The app also uses the Google Admob service to display ads. Ads are personalised based on the device you are using. You can disable this via the settings on your device. You can find more information about ad tracking using this ad ID in the Settings app on your device.

The Google Admob service is provided by Google (Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA). General information on the handling of user data can be found in Google's privacy policy: https://support.google.com/admob/answer/6128543?hl=en-GB

Facebook Audience Network

The app also uses the Facebook Audience Network service to display ads. Ads are personalised based on the device you are using. You can disable this via the settings on your device. You can find more information about ad tracking using this ad ID in the Settings app on your device.

The Facebook Audience Network service is provided by Meta (Facebook, Inc., 1 Hacker Way, Menlo Park, California, United States). General information on the handling of user data can be found in Facebook Audience Network policy: https://developers.facebook.com/docs/audience-network/optimization/best-practices/an-policy/

Firebase

The App uses the Firebase tool, which is part of the Firebase platform of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, to obtain statistics on how the App is used, in particular active user numbers, session length, stability rating and storage time. Answers logs the use of the app and we evaluate user behaviour and user activity in general, i.e. not on a personal basis. Database location is Mumbai-India.

For this purpose, the following data is transferred to the Analytics Engine: name and AppStore ID, build version, individual device installation key (e.g.. IDFA [iOS], Advertising ID, and Android ID), timestamp, device model, device name, device operating system name and version numbers, the language and country settings of the device (iOS), the number of CPU cores on the device (iOS), whether a device has the status "jailbreak" (iOS) or "root " (Android), app lifecycle events (iOS) and app activities (Android);

The legal basis for this data processing is our legitimate interest. The data collected via Google will be deleted after 6 months at the latest. You can select in the settings under data services whether or not you want to send data to Google. This setting also applies to the use of Crashlytics.

Crashlytics

The app uses the tool Crashlytics, which is part of the platform Firebase of Google Inc., 1600

Amphitheatre Parkway Mountain View, CA 94043, USA, to log crashes of the app. No personal data is transmitted. Only real-time crash reports with precise details of code locations and device information are sent, which is intended to simplify maintenance and improve the resulting stability of the app. The legal basis for data processing is our legitimate interest.

Exclusively automated data processing

In accordance with Article 22 of the GDPR, you have the right not to be subject to a decision based solely on automated processing - including profiling - which produces legal effects concerning you or similarly significantly affects you. We do not carry out any exclusively automated data processing.

Deletion of data and archiving obligations

The data we process will be deleted or its processing restricted in accordance with the GDPR. Unless expressly stated within the scope of this privacy policy, the data stored by us will be deleted as soon as it is no longer required for its intended purpose and the deletion does not conflict with any statutory retention obligations. If the data is not deleted because it is required for other and legally permissible purposes, its processing will be restricted. I.e. the data is blocked and not processed for other purposes. This applies, for example, to data that must be retained for reasons of commercial or tax law.

If you want to delete all your personal data from our servers, you can to settings page of app and tap on "Delete Account" button. This will delete all your personal information from our servers permanently. Please note that this operation is irreversible.

You can also mail us at vjdjapps@gmail.com requesting data deletion, and we will delete your personal data within 1 business day.

Security of data processing

We take appropriate technical and organisational measures in accordance with the GDPR, taking into account the state of the art, the costs of implementation and the nature, scope, circumstances and purposes of the processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, in order to ensure a level of protection appropriate to the risk; the measures include, in particular, safeguarding the confidentiality, integrity and availability of data by controlling physical access to the data, as well as access to, entry into, disclosure of, assurance of availability of, and separation of, the data relating to them. We also have procedures in place to ensure the exercise of data subjects' rights, deletion of data and response to data compromise. Furthermore, we already take the protection of personal data into account during the development or selection of hardware and software as well as procedures in accordance with the principle of data protection through technology design and through data protection-friendly default settings.

Security measures include in particular the encrypted transmission of data between your browser and our servers or the encryption of your passwords in the database.

Disclosure and transmission of data

If, in the course of our processing, we disclose data to other persons and companies as highlighted above (processors or third parties), transmit it to them or otherwise grant them access to the data, this will only be done on the basis of a legal permission (e.g. if a transmission of the data to third parties, such as to payment service providers, is necessary for the performance of the contract pursuant to Art. 6 (1) lit. b GDPR), you have consented, a legal obligation provides for this or on the basis of our legitimate interests (e.g. when using agents, hosting providers, etc.). If we commission third parties with the processing of data on the basis of a so-called order processing agreement, this is done on the basis of Art. 28 GDPR.

Transfers to third countries

Among other things, tools from companies based in the USA or other third countries that are not secure from a data protection perspective are integrated on our App. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. It can therefore not be ruled out that US authorities (e.g. intelligence services) process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Economic analyses and market research

For business reasons and in order to be able to recognise market trends, wishes of contractual partners and users, we analyse the data we have on business transactions, contracts, enquiries, etc., whereby the group of persons concerned may include contractual partners, interested parties and users of our online offer.

The analyses are carried out for the purpose of business evaluations, marketing and market research (e.g. to determine customer groups with different characteristics). In doing so, we may, if available, take into account the profiles of registered users together with their details, e.g. regarding services used. The analyses serve us alone and are not disclosed externally, unless they are anonymous analyses with summarised, i.e. anonymised values. Furthermore, we take the privacy of users into consideration and process the data for analysis purposes as pseudonymously as possible and, if feasible, anonymously (e.g. as summarised data).

Hosting

The services for hosting and displaying the App are partly provided by our service provider as part of processing on our behalf. Unless otherwise explained in this privacy policy, all access data and all data collected in forms provided for this purpose on this APP are processed on their servers. If you have any questions about our service providers and the basis of our relationship with them, please contact us.

Authorisations and Access

We may request access or permission to certain functions from your mobile device. The legal basis for data processing is our legitimate interest and the provision of contractual or pre-contractual measures. You can deactivate push notifications at any time via Settings/Messages (iOS) or Settings/Notifications/ (Android). Push notifications for advertising purposes will only be sent to you if you have given your prior consent. The legal basis for sending promotional push notifications is consent. Deactivation is also possible via Settings/Messages (iOS) or Settings/Apps/ (Android).

Obligation to provide personal data

You are not obliged to provide us with personal data. However, depending on the individual case, the provision of certain personal data may be necessary for the provision of the above services. If you do not provide us with this personal data, we may not be able to provide the service.

Accuracy

It is important that the data we hold about you is accurate and current, therefore please keep us informed of any changes to your personal data.

Uninstall

You can stop all information collection by our App by uninstalling it using the standard uninstall process for your device. If you uninstall the app from your mobile device, the unique identifier associated with your device will continue to be stored. If you re-install the application on the same mobile device, we will be able to re-associate this identifier to your previous transactions and activities.

Queries and Complaints

If you have any questions, complaints or wish to exercise any of your rights, please do not hesitate to contact us using vjdjapps@gmail.com.

Please note that we may ask you to confirm your identity before we process your inquiry or complaint. We may also ask you for more information to help us ensure that you are authorized to make this inquiry or complaint to us if, for example, you are contacting us on behalf of someone else.

Changes to our privacy policy

This Privacy Policy supersedes all previous versions. We may change the notice at any time, so please check our website(s) periodically for any updates. If the changes are significant, we will post a prominent notice on our website(s). In addition, we will send electronic notification of changes to our Privacy Policy as we deem appropriate.